We have an exciting opportunity for a Relationship Manager to join our Membership Department. permanently. The role will begin remotely with the ability to work between our offices in London Bridge, Streatham and remotely as we transition to a hybrid working model.
PRS for Music has been at the heart of the music industry since 1914, representing our 150,000 songwriters, composers and publishers. We pay royalties to our members when their musical works are performed, broadcast, streamed, or used in film and television. We also work to impact the music industry through collaborations, digital developments, influencing legislation and supporting new musical talent for the future.
About the role
We are looking for a Relationship Manager to act as a key point of contact for high-level Black music writers and editors members while representing PRS for Music at all key Black music events. You will own and develop a number of initiatives to improve the quality of service and increase the value of distributions to PRS Black Music members.
The main activities of the position will consist of:
- Manage accounts of black music publishers and writers
- Initiate the formation and ongoing management of a semi-annual black music group, ensure the participation of key industry stakeholders, and manage all PRS-related actions that arise from the meetings
- Represent PRS at all relevant industry meetings, appearing on all relevant panels or events
- Create and implement an acquisition and retention strategy for high-income and emerging black music writers and publishers members
- Provide high visibility as an ambassador for black music in all areas of the industry so that the role holder becomes synonymous with PRS for music and black music in the minds of relevant stakeholders
- Provide a single point of contact internally and externally for member issues and provide training as needed on all areas related to black music
- Deliver a bespoke account management program and identify training/knowledge development needs for key members
- Effectively resolve escalated service requests while taking corrective action to ensure issues do not reoccur
- Organize and attend Member Representative meetings to provide support around PRS for Music processes and policies
- Organize and attend third party events and member meetings as required
The salary for this role is around £40,000 per year, depending on experience.
The successful candidate will have significant background in PRS for music or related industry experience, as well as a strong profile and network within the black music community. You will have a proven track record of account management in a fast-paced environment and experience working with key accounts and managing stakeholder expectations at all levels. You will be a confident presenter with exceptional presentation skills.
We’ve worked hard at PRS for Music to create a culture where every colleague can bring their true personality to work and thrive.
We want you to have the work/life balance you need, so our flexible working approach covers both location and hours. You can work with your manager to find times that work best for you, as long as you are available for meetings when needed. We even offer the option twice a year to work remotely, for up to a month at a time, in the UK or overseas.
We love music and organize events so we can socialize as a team and share our passion. From our legendary Christmas concerts and PRS giveaways to quizzes, drag queen bingo, comedy nights and team meetings. Wellbeing is one of our priorities with a full program of events, webinars and initiatives, as well as a team of mental health first aiders to ensure we are happy, healthy and engaged.
Does this sound like you? If so, we’d love to hear from you – apply now and send your CV and cover letter to [email protected] before Sunday, January 30, 2022
Covid-19 Recruitment Statement
PRS For Music continues to follow government recommendation in light of COVID-19 to ensure the safety and well-being of our staff, members and candidates. Our goal is to provide our members with the best service and support. Accordingly, we remain focused on our resourcing strategy and continue to encourage applications for advertised positions.
We are returning to a hybrid model of working across the organization, including in our recruitment process. Although our first stage interviews are conducted remotely, we want you to experience the culture and working environment of PRS for Music. Therefore, once open, our new Central London Hub, based in London Bridge, will be used for second stage interviews.
We are committed to recruiting only for vacancies that are essential to the sustenance and continued service of our members.
Please note that due to the high volume of applications we receive, we are unable to give feedback to all applicants at the screening stage. If you have not heard from us within 6 weeks of applying, please assume you have not been successful.